Your order volume is growing. Your back office is not keeping up.
Ecommerce businesses scale their front end fast — new channels, new markets, new products. The back office rarely scales at the same speed. When orders from Shopify, Amazon, and your wholesale channel all need to be processed, reconciled, and reported manually, growth creates chaos instead of profit. Business Central automates the operations behind your sales channels so you can scale without scaling your admin team.
The problems we hear every time
Orders are still being processed manually.
Orders come in from Shopify. Someone downloads a CSV. Someone else enters them into the accounts system. Stock levels update — sometimes. By the time everything is processed, it is the following morning. At higher volumes, this breaks completely.
Multiple sales channels, zero consolidated visibility.
You sell on Shopify, Amazon, and directly to wholesale accounts. Each channel has its own data. Finance reconciles them into one picture at month-end — a process that takes most of the first week. You cannot see your true position until it is already history.
Stock accuracy is a constant problem.
Overselling happens because channel stock levels are updated with a delay. Refunds and returns create stock discrepancies that compound over time. Stock takes reveal the problem — they do not prevent it.
From problem to solution
Every challenge your team faces today has a specific answer in Business Central.
Manual order processing from Shopify
The built-in Shopify connector in Business Central syncs orders, customers, products, inventory, and fulfilment automatically. Orders that arrive on Shopify appear in Business Central within minutes — no CSV, no manual entry. Fulfilment updates feed back to Shopify automatically so customers always see the correct status.
No consolidated view across channels
Business Central consolidates sales, stock, and financial data from all your channels into one system. Power BI connects directly to give you live dashboards by channel, product, and geography — updated in real time. Month-end consolidation that used to take a week now runs continuously.
Stock inaccuracy and overselling
Business Central maintains a single inventory record updated in real time across all channels. When a Shopify order is placed, stock is reserved immediately. When a return is processed, stock is reinstated and the financial record updated in the same step. Overselling becomes a system problem, not a people problem — and the system prevents it.
Scaling headcount with order volume
Business Central automates the order-to-fulfilment workflow — from order receipt and stock allocation through to invoicing and payment reconciliation. Order volume can double without adding headcount to process it. Copilot handles repetitive tasks like e-document matching and data analysis, freeing your operations team for higher-value work.