Your products are selling. You are not always sure which ones are making money.
Retail success depends on knowing what is selling, what is sitting, and what your real margin is after fulfilment, returns, and supplier costs. When your back office cannot keep up with your front end, you are running the business on instinct. Business Central connects every part of your retail operation — from supplier order to customer delivery — so the numbers are always current and always accurate.
The problems we hear every time
Online and offline stock are managed separately.
Your Shopify store shows stock levels that are different from what your warehouse actually has. Orders come in for items that are either out of stock or sitting in a location nobody checked. Customers get bad news after they have already paid.
You know your revenue. You do not know your margin.
Sales figures look healthy. But after you account for supplier costs, returns, markdowns, and fulfilment, the actual margin on many products is far lower than it appears. You only find out at year-end — which is too late to fix the buying decisions you made in January.
Returns and supplier management are entirely manual.
A customer returns a product. Someone processes it in one system. The stock level updates in another — eventually. Supplier credit notes arrive weeks later and get matched manually. Every return is a small administrative project.
From problem to solution
Every challenge your team faces today has a specific answer in Business Central.
Disconnected online and physical stock
Business Central's built-in Shopify connector syncs products, prices, inventory, orders, customers, and fulfilment between your Shopify store and your ERP in real time. Stock levels are accurate on both sides. Orders flow into Business Central automatically — no re-keying, no lag, no overselling.
Unknown margin per product and channel
Business Central connects your buying cost, selling price, and fulfilment cost on every product line. You see the margin on every item, every channel, and every supplier — in real time. Slow-moving, low-margin products become visible before they become a liability. Buy better. Price smarter.
Manual returns and supplier reconciliation
Returns management in Business Central handles the full process — customer return authorisation, stock receipt, credit note creation, and financial posting — in one flow. Supplier credit notes are matched against original purchase orders automatically. The admin burden of returns drops significantly.
No visibility across multiple locations
Business Central manages inventory, sales, and financial reporting across multiple stores, warehouses, and channels from one system. Stock transfers between locations are tracked in real time. Reporting by location, channel, and product is available without manual data assembly.